Happy's Hideaway
A "Home away from Home" in Kissimmee Florida
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Happy's Hideaway |
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The owner of the property, hereinafter referred to as the Owner, offers the short term rental/letting of the Property named on the Rental Agreement (a copy is supplied at the time of your booking), to the person named as the Party Leader and to the named party members (on the Rental Agreement), hereinafter referred to as the Guest, under the terms set out below. 1. Booking Procedure 1.1. The Owner will provide a written quotation by email or facsimile showing the total rental fee to the Guest for the Property. Quotations are valid for 30 days, unless and until the Property is either booked by a third party, or the Owner receives a deposit for the same dates (or part thereof) from any party. Where the Guest requests a booking by phone, email, facsimile or other written device to book the Property, the Owner will provide a Provisional Booking confirmation to the Party Leader by email, facsimile or posted mail. 1.2. The Provisional Booking will be held for a period of 7 days from original request pending receipt of a 20% Booking Deposit. A booking will be considered firm when the Booking Deposit has been received and the Owner has confirmed the booking with the Party Leader by email, facsimile or posted mail. 1.3. The Guest agrees that payment of the booking deposit to the Owner will signify their full acceptance of these Terms and Conditions of Rental. 1.4. The Balance of the cost of the rental (including any extras) is due 8 weeks or more before the date of Guests arrival at the property. A reminder will be issued by the Owner approximately two weeks prior to the balance due date. 1.5. Bookings made within 8 weeks of arrival are payable in full at the time of the booking (including any extras.) 1.6. Directions to the villa including access codes and key codes will be given upon receipt of the final payment. 1.7.
A Refundable Security Deposit
of $300 will be required to be sent with the final balance.This is to cover
damage and breakage to the property and its contents. 2.1. The client may cancel the booking at any time after it has been confirmed. We must receive cancellation in writing via registered mail. 2.2. We reserve the right to cancel the booking and withdraw the accommodation, if payment is not received in accordance with clauses 1.4, 1.5 and 1.7 above. 2.3. The following cancellation charges apply to all rentals cancelled in accordance with clause 2.1 or 2.2 above Cancelled more than 60 days prior to departure - loss of booking deposit Cancelled 30-60 days prior to departure - 50% total cost of rental Cancelled within 30 days of departure - 100% total cost of rental We strongly recommend that you acquire travel insurance to cover unforeseen circumstances that may necessitate cancellation of your vacation. 3. Accommodation 3.1. The accommodation provided is only for the use of the persons named by the client on the booking form. Any other persons not named on the booking form will be asked to leave by the Management Agents. Subletting, sharing or assigning is prohibited. 3.2. The villa rental is only for the dates and times agreed to in the rental contract. The property will only be available to clients after 4pm Eastern Standard Time, on the day of arrival. The property must be vacated by 10 am on the day of departure. Any attempt to enter the villa before the agreed upon time is a violation to this rule and is prohibited. If it is proven that this rule is violated, it will result in you being charged double the daily rate for each day (or portion of day) that the villa is occupied outside the agreed rental dates and times and that the owner has the right to sue for additional compensation. Deductions will automatically be made from your security deposit. It may be possible to arrange a later check out time. Please contact the Management Agents during your stay to arrange this. 3.3. An adult must accompany persons under the age of 25 years. 3.4. Glassware or other breakable items must not be taken out to the patio/pool area. Plastic glasses and tableware are provided within the property. 3.5. Local and US Long Distance telephone calls are free from the property (same dialing code). International calls can be made with the use of a phone card or credit card. 3.6. The property is provided on a self-catering basis. The Management Agents will provide a complimentary starter pack of toiletries, including soap, toilet paper, trash bags, etc. Once these items are used, it is the Guests responsibility to replenish them for their own use. 3.7. The pool can be heated for an extra charge of per day, based upon the season. This can be arranged prior to your arrival and should be added to the total rental cost. Please note that tampering with the heating equipment is prohibited and any costs or damages will be taken from the security deposit. 3.8. POOL HEATERS: In the event that pool heat is requested and paid for, we cannot guarantee the temperature of the pool as this will vary according to the prevailing weather conditions but gas heaters usually maintain a warm pool. 3.9. FLORIDA LAW: Please note that Florida Law states that pools may not be heated above 86 degrees and spa not above 100 degrees. 3.10. JACUZZI/SPA USAGE: Please note: It is not advisable that children under the age of 12 years should use the spa for health reasons. If you choose to ignore this ruling, you do so at your own risk. 3.11. The Guest must ensure that Children are supervised at all times. It is Florida law that all Children under the age of 15 years are not left in rental accommodation un-supervised during the rental period. 4. Complaints 4.1. In the unlikely event that the guest has any reason for complaint or dissatisfaction, they must immediately contact the local Management Agents caring for the property so that remedial action may be taken. Details of how to contact the Management Agents can be easily found in the accommodation. If the complaint can not be dealt with by the Management Agents during your stay, then the Guest must notify the owners in writing within 14 days of departure from the villa. 5. Smoking 5.1. For the comfort and safety of all clients and guests SMOKING IS NOT PERMITTED IN THE HOUSE. Smokers may do so ONLY in the pool/patio area and such debris should be disposed of safely. There will be an additional cleaning charge if clients or guests choose to ignore this condition of booking (approx $85). This will be automatically deducted from your security deposit. 6. Animals and Pets 6.1. Animals and pets are not permitted on the property. This condition is strictly enforced. 6.2. Where a Guest is found to have brought a pet to the property extra cleans and sanitation are necessary to be ensure that hotel code is complied with and our own strict hygiene standards are met. To cover these cleaning requirements a deduction of $250 from the Security Deposit will be made to compensate for additional cleaning requirements. 7. Firearms 7.1. Under no circumstances are firearms of any kind permitted on the property. Should any guest choose to ignore this ruling, they shall be removed from the property without compensation. 8. Community Rules And Conditions Due to the property being situated in a prestigious community, there are strict community rules. The following must be adhered to at all times. 8.1. Laundry, linen, clothing, etc. are not permitted to be hung in the patio, pool or surrounding areas. There are full washing and drying facilities within the property. 8.2. The rubbish bins must be put out no earlier than the evening prior to collection and should be taken back into the garage area on the evening of collection. Days of collection are posted in the villa. Bins or litter should not be placed outside the property other than for collection, as above. Should this not be upheld, a cleaning fine of $35 will be requested from the guest. 8.3. The garage door may not be left open. 8.4. The subdivision is partially residential and therefore has noise level regulations in force. Please be aware of the amount of noise you make and be respectful of other people trying to sleep. 9. Force Majeure 9.1. The owners, nor the Management Agents, will accept or be held responsible/liable for any loss, damage, injury or changes due to force majeure (e.g. Civil action, war or threat of strikes, riots, closure of airports, prevailing weather conditions including hurricane, tornado, acts of God or terrorism or any other event beyond our control). Guest should be aware that the hurricane season runs from June to November in Florida. 9.2. No liability is accepted by the owner for loss of any mains services or failure of appliances nor for the consequences of the actions or omissions of persons who may control supply of mains services, nor any actions taken in the vicinity of the property by any authority over which there is no control by the owner. This includes outages of mains services caused by adverse weather conditions as all is considered changes due to force majeure. 10. Liability 10.1. Neither we the owners, nor the Management Agents will accept any liability whatsoever for accidents, personal injury, death, loss and /or damage to persons and / or personal effects however caused. We will not accept any responsibility for a liability arising from use of pool / spa, villa and its contents, or surrounding areas. The Guest must ensure that they have adequate insurance coverage. 10.2. Swimming pools are dangerous and neither the pool nor the spa area are to be used by children without adult supervision. No liability will be accepted for use of the pool / spa (see above Clause 4.1). If there is a safety net around the pool area, it must be kept locked at all times. 10.3. The Owner and/or the Management Agents do not accept liability for equipment failure and or services in the Property. In the event of failure of equipment, the Guest must notify the Owner's Agents within 1 working day such that the Management Agents may elect to affect a remedy to the failure. 10.4. The Owner and/or the Management Agents do not accept liability for lost or stolen personal property of the Guest from the Property during the Rental Period. In the event that property of the Guest is lost or stolen, the Guest should advise the appropriate authority first, and then the Management Agent, of the lost or stolen items. 10.5. The Owner and/or the Management Agents or its representatives may enter the Property at any time, without notice, for the purposes of protection and/or maintenance of the Property. Wherever possible, advance notice will be provided to the Guest prior to such entrance. 10.6. The Owner and/or the Management Agents does not accept liability in the event that the Property becomes uninhabitable due to any acts of vandalism, intentional or accidental guest damage.
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Deposits and Bookings Payable by Personal
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